Security

The protection of your tax return and credit card information is very important to us. Your personal tax and credit card information is safe because, our secure server is running SSL which is short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. Both Netscape Navigator and Internet Explorer support SSL, and many web sites, such as on-line banking and brokerages use the protocol to obtain confidential user information, such as credit card numbers. SSL creates a secure connection between a client and a server, over which any amount of data can be sent securely.

Our certificate, signed by industry recognized certificate authority ensures that you are communicating with the real ExpressTaxRefund.com service.


Confidentiality

We understand the importance of handling customer information in a professional and confidential manner. We know that privacy is an important element of our customers' confidence in us and we understand that our customers expect us to collect and retain personal financial information responsibly. The following privacy guidelines will explain how we manage customer information in order to meet these goals.

We will collect information about customers in a responsible manner:

We collect information customers supply for no other purpose than the preparation of their tax return, guaranteed.

At this time, we do not collect specific identifying information about visitors to this website unless they choose to provide information to us by completing an on-line application or by sending us an E-Mail. We may, however, record certain non-personal statistical data about visitors to this website, which allows us to measure usage of this website and to help us to continue to improve our website.

We maintain customer information responsibly:

We strive to maintain information about our customers that is accurate, complete, and current. We have established procedures to respond to customer requests to correct any inaccurate or incomplete information in a timely and responsible manner.

We limit employee access to customer information:

We have business procedures and internal security controls that limit employee access to customer information. Only employees who need to access customer information for business reasons will be given access to our customer information systems. We will inform our employees about the importance of maintaining the confidentiality of customer information and we will take steps we deem appropriate to implement our business procedures.

We have established security safeguards:

We strive to maintain up-to-date security standards and procedures designed to assist us in preventing unauthorized access to customer information.